What does a social worker do?
As a social worker (sometimes known as a case worker) you could help improve the lives of communities, families and individuals who are facing emotional, social, and economic challenges. So what does a social worker do? The day-to-day role of a social worker can involve assessing the needs of clients, developing care plans, advocating for clients and providing counselling, support and education. Working alongside other professionals, you might also help clients to access things such as housing, healthcare, or education.
The different types of social worker roles can be quite diverse and there are many areas you can specialise in; for example, you might become a mental health social worker, a family social worker, or a criminal justice social worker.
Is a career as a social worker right for me?
The role of a social worker often appeals to people who are passionate about helping others. Essential skills to become a social worker include:
- empathy
- strong communication skills
- good interpersonal skills
- efficient time management
- the ability to manage conflict.
How to become a social worker
Every journey to study is individual and there are several paths to reaching your career in social work. To become a social worker, most people start by completing a Bachelor of Social Work or a related degree. Alternatively, some pursue a degree in a related field and then complete a Master of Social Work. After obtaining your qualifications, you may need to gain membership with the Australian Association of Social Workers (AASW) and ensure you have a National Police Check, a Working with Children Check, a First Aid Certificate, and other relevant certifications to meet professional requirements.
At UniSQ, we offer the following degrees to support you in gaining your social worker qualification:
Source:
© Commonwealth of Australia
Last updated May 2024.
Social worker job responsibilities generally include:
- assisting individuals in accessing essential support and resources, such as housing, healthcare, welfare, and employment services, while maintaining regular contact to monitor their progress
- conducting research and pilot projects to address client needs, achieve organisational goals, and promote community development and self-reliance among members
- collaborating with community organisations, social agencies, and voluntary groups to deliver comprehensive support
- providing crisis support by listening to concerns, offering guidance, and referring individuals to appropriate community services
- developing, promoting, and implementing social policies while compiling detailed case records and reports to track outcomes effectively.
These social worker duties ensure that you are equipped to help vulnerable people navigate complex situations and challenges.